Son Espases University Hospital hosts the Conference on Humanisation and Excellence in Healthcare Management
The Health Service is working on the implementation and consolidation of various humanisation commissions in the different healthcare areas in order to implement new humanisation projects and thus improve the user experience through humanised care. One of the main objectives of the Health Service’s Humanisation Commission (to which eight sub-commissions report organically) is to create a transversal and solid vision of humanised care, to integrate it into daily clinical practice. The Health Service is currently in the process of implementing the Plan for Humanisation in Health Care (2022-2027).
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Health promotes work commissions to increase humanisation projects
The Humanisation and Excellence in Healthcare Management Conference being held today at Son Espases University Hospital is part of this vision. This conference aims to debate and contribute to new projects and initiatives related to humanisation in healthcare. The conference, organised by the ONCE social group, aims to raise awareness of the need to approach the healthcare context from a holistic perspective of the person, giving importance to their social, emotional, physical and psychological needs.
Currently, the Health Service has launched new humanisation projects in addition to others already consolidated. Here are some examples:
Health Service referral protocol so that women with spinal cord or neurodegenerative injuries can be referred from primary care to hospitals if they need certain gynaecological medical acts (with the collaboration of the ASPAYM association).
Virtual reality glasses that the Son Espases Hospital makes available to patients at the Oncology Day Hospital to brighten up their stay during the time they are receiving chemotherapy treatment.
The Ibiza and Formentera Health Area has been running Plantagrama for some time now, a pioneering initiative in the field of humanisation that livens up patients’ stays with music. At the end of last year characters from the Star Wars films visited children hospitalised in the paediatric unit. Likewise, the “Healthy humour” initiative has been implemented, aimed at hospitalised patients, family members and professionals, offering moments of entertainment and relaxation.
The Menorca Health Area runs projects such as the Protocol for the Care of Families with Perinatal Bereavement (the Mateu Orfila Hospital was the first to implement it) or the participatory projects for the decoration of different hospital spaces, such as paediatric rooms decorated by Menorcan artists.
These are some of the commitments of the Humanisation Sub-Directorate, with projects that improve the health and experience of users, with the humanisation of care as one of the fundamental pillars of care.