The Emergency Service 112 of the Balearic Islands has opened a new call for applications to recruit temporary emergency call operators, to create a reserve list to cover staff vacancies and strengthen the operational capacity of the service.

This recruitment process seeks to ensure efficient, professional, and high-quality assistance to the public in emergency and urgent situations handled by the 112 Emergency Coordination Centre.

Selected candidates will be responsible for tasks such as receiving, assessing, and managing emergency calls, activating and coordinating emergency resources according to established protocols, monitoring incidents, recording operational information, and communicating with agencies and services integrated into the emergency system.

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112 Opens a Call for the Selection of Emergency Call Operators

Applicants must meet the general and specific requirements set out in the official terms, including minimum educational qualifications (upper secondary education or equivalent vocational qualifications), language skills (B2 level certification in Catalan), and relevant experience or merits related to emergency management.

The selection process will consist of a merit-based assessment and a personal interview to evaluate the suitability of candidates for the position.

All details regarding the procedure, deadlines, required documentation, and instructions are fully described in the official announcement published in the Official Gazette of the Balearic Islands (BOIB).

Applications may be submitted within twenty calendar days starting from 12 December 2025, with the deadline set for 31 December 2025.
Applications must be submitted electronically through the General Electronic Register or the Electronic Headquarters of the Balearic Islands Autonomous Community.