The Department of Mobility of the Consell Insular de Menorca has asked the concessionaire of the ITV service, TÜV Rheinland Certio, for weekly reports on the status and evolution of the service on the island.
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Monitor the ITV in order to supervise the recovery of the service
These reports, already agreed with the company, will reflect the follow-up of the actions proposed to normalize the service, as well as the monitoring of the improvement of the different service indicators. For example, regarding the progressive recovery of pending inspections, the follow-up of incorporated resources, the volume of advanced appointments, etc. In this way, the Consell Insular de Menorca will monitor the ITV stations of Maó and Ciutadella on a weekly basis.
“In addition, periodically (every 15 days), from the Department of Mobility, we are committed to reporting in summary form the evolution of these reports, as a sign of transparency and commitment to citizenship. For us it is a priority issue”, explains the Mobility Councilor, Juan Manuel Delgado.
As a preview of the information that will be published regularly, during the 35th week of the current year, a hundred or so ITV appointments have already been rebooked. It is expected that this rhythm will increase until the full recovery of the service.
For its part, the company regrets the inconvenience caused by the strike held by the workers of the ITV stations of Maó and Ciutadella between May and August. In order to re-establish the normality in the service, a recovery plan has been presented to the Consell Insular de Menorca. A plan on which the administration is closely monitoring through, among others, these weekly reports.
TÜV Rheinland Certio quantifies 6,500 inspections that have not been carried out during the strike. The effects of the strike have been aggravated by the difficulty of finding qualified personnel on the island to complete the permanent staff of inspectors at the two stations and to incorporate temporary reinforcements, which has led, as a whole, to the current delay in the provision of the service.
To correct this situation and improve the availability of upcoming dates to pass the ITV in the medium term, TÜV Rheinland Certio has presented an action plan focused mainly on increasing production capacity by, among others, hiring new inspectors to complete the permanent staff of the stations and the displacement of qualified inspectors from other regions for temporary reinforcement, in addition to starting work on the extension of opening hours in the public. In this sense, the proposed measures will make it possible to progressively increase the availability of appointments and it will be the concessionary company itself that will contact customers to offer them a new appointment.